You Haven't Been Collecting Sales Tax.
Now What?
You're not alone. Most SaaS founders discover this problem during fundraising, an acquisition, or when a state sends a letter. The good news: it's fixable.
The Most Common Reasons This Happens
- •"My accountant said software isn't taxable" (true in some states, not others)
- •"I didn't know about economic nexus" (post-2018 Wayfair rules)
- •"We're B2B, so it doesn't apply" (sometimes true, often not)
- •"We're too small to matter" (until you cross the threshold)
None of these are stupid. The rules are genuinely confusing and change constantly.
Step 1: Assess the Damage
Before you do anything, you need to understand:
- 1.Which states you actually have nexus in (it might be fewer than you think)
- 2.Which of those actually tax SaaS (many don't)
- 3.How long you've had nexus in each state
- 4.How much of your revenue was actually taxable
Start Here
Our free analysis will tell you which states you have nexus in and whether SaaS is taxable there. Takes 3 minutes.
Check My Nexus StatusStep 2: Understand Your Options
Voluntary Disclosure Agreement (VDA) — Usually Best
Most states offer VDA programs for businesses that come forward before being caught. Benefits typically include:
- • Limited lookback period (3-4 years instead of unlimited)
- • Waived penalties (you only pay tax + interest)
- • Structured payment plans if needed
- • Amnesty from prosecution
If you have significant exposure, this is almost always the best option.
Just Register and Start Collecting
Some companies register without disclosing past liability. This is riskier:
- • States can still audit you for past periods
- • If audited, you won't get VDA benefits
- • Creates a paper trail showing when you knew you had nexus
This can work if your exposure is small (under $10K) or you only recently crossed thresholds.
Do Nothing — Usually Wrong
Hoping they won't find you is rarely a good strategy:
- • States share data with each other
- • They buy data from payment processors and marketplace platforms
- • The problem only gets bigger over time
- • Due diligence (fundraising, M&A) will surface it eventually
The only time "do nothing" makes sense is if you genuinely don't have nexus.
Step 3: Estimate Your Exposure
A rough calculation to understand what you're dealing with:
Taxable revenue in state
× State tax rate (typically 4-8%)
× Years of exposure (capped at 3-4 for VDA)
+ Interest (typically 5-12% per year)
= Approximate liability
Example: $500K in Texas revenue over 3 years at 6.25% = ~$94K in tax, plus maybe $15K in interest. A VDA would eliminate the penalties (typically 10-25% more).
When to Get Professional Help
You can handle this yourself if your exposure is small and straightforward. Consider hiring a SALT (State and Local Tax) professional if:
- Total exposure exceeds $50K
- You have exposure in 5+ states
- You're raising a round or preparing for acquisition
- Your product has complex taxability (hybrid SaaS + services)
Start With Your Nexus Status
Before you can fix anything, you need to know where you actually have obligations. Our free tool checks 10 states in 3 minutes.
Check My Nexus Status